Q1: What types of industrial pumps does WTY specialize in?
WTY specializes in high performance industrial fluid handling equipment, including Centrifugal Pumps, Booster Pumps, Chemical Pumps, ,and Diaphragm Pumps. We provide reliable solutions for water supply, wastewater treatment, chemical processing, mining, and paper making industries.
Q2: Can WTY customize pumps to meet specific project requirements?
Yes, engineering customization is one of our core strengths. We offer tailored OEM/ODM solutions, including customized flow rates, heads, drive options (electric motor or diesel engine), material selections (SS304, SS316, Cast Iron, Duplex Steel), and base plate configurations to match your precise site conditions.
Q3: What international quality standards do WTY products comply with?
All WTY pump products are manufactured under a strict ISO quality management system and comply with API standards. Every unit undergoes rigorous hydraulic performance testing and inspection prior to leaving the factory, ensuring exceptional reliability even in harsh industrial environments.
Q4: What is the typical lead time for WTY orders?
The lead time for standard models and products with stocked parts is usually 2 4 weeks. For customized projects or bulk orders, the production cycle depends on the specific requirements please consult our engineers for details.
Q5: Does WTY supply pump spare parts, or only complete pump units?
We only supply complete pump units to ensure optimal system integration, maximum efficiency, and full performance standards.
Q6: How can I request a quote or technical selection support?
You can contact us through email, WhatsApp, or by filling out the online form with your specific operating parameters (e.g., fluid medium, flow rate, total head, material specifications, motor power). Our engineering team will promptly assist you with technical model selection and a comprehensive quote.
Q7: How does WTY ensure product quality before shipment?
Every pump undergoes comprehensive pre shipment inspections, including hydrostatic testing, dynamic balancing, flow head performance verification. Full inspection reports and test certificates are provided with every order.
Q8: What after-sales support and warranty do you offer?
We provide a 12 month warranty from the date of installation or maximum 18 months from shipment（excluding all wear parts）.
Q9: How do I select the right pump model for my application?
Key parameters needed for selection include:
1. Medium details (water, sewage, chemicals, viscosity, solids content, temperature, pH);
2. Required Flow Rate;
3. Total Head;
4. Drive type (electric or diesel). Contact our technical team for instant assistance with sizing.
WTY FAQS